At Luck Luck Lab, we’re passionate about creating high-quality, handcrafted press-on nails and making sure you have the best experience with us! 💕 Your satisfaction means everything, and we’re always here to help. If you have any questions, don’t hesitate to reach out at hello@lucklucklab.com—we’d love to hear from you! ✨

Returns & Exchanges

Due to hygiene and safety reasons, we DO NOT accept returns or exchanges for change-of-mind purchases, incorrect sizes, or style preferences. Every set is thoughtfully crafted for multiple uses, ensuring long-lasting beauty. We kindly ask that you carefully review our real life images, product description, and sizing guide to help you choose the perfect fit with confidence. We appreciate your understanding.

Order Modifications & Cancellations

We totally get it—sometimes plans change! 💕 You can modify or cancel your order within 24 hours of placing it. After that, we start processing your order to get it to you as quickly as possible, so we won’t be able to make changes or cancellations. Thanks for understanding—we can’t wait for you to receive your new nails! ✨💅

Damaged or Incorrect Items

We want you to love your nails, but if something isn’t right, we’ve got you! 💕 If you receive a defective or incorrect item, just reach out within 7 days of receiving your order. Send us an email with clear photos of the issue and your order number, and we’ll take care of it. If approved, we’ll happily offer a replacement or refund to make things right! 😊

Shipping Issues

Double-check your shipping details before placing your order to make sure your nails arrive safely!📦✨ If a package can’t be delivered due to an incorrect address, we won’t be able to cover reshipping costs. If it gets sent back to us, additional shipping fees may apply to resend it your way. Let’s make sure your order gets to you hassle-free! 💕

We’re so grateful for your love and support! 💖 If you have any questions, concerns, or feedback, don’t hesitate to reach out at hello@lucklucklab.com—we’re always happy to help!

Thank you for choosing Luck Luck Lab—where glam meets confidence. 💅✨