Need help?

Frequently Asked Questions

Product

How to find my size?

Check out our full size guide here.

How do i wear/remove the press-on nails?

Check out our application and removal guide here.

How long will the press-on nails last?

The wear time depends on the application method:Adhesive Tabs: 1–5 days (great for temporary wear)Nail Glue: 1–2 weeks (for longer wear)

Are press-on nails reusable?

Yes! If you use adhesive tabs, you can easily reuse them multiple times. If you use nail glue, proper removal and care can extend their lifespan.

How do I make my press-on nails last longer?

Apply nails to clean, dry hands.Avoid water and oils for at least 2 hours after application.Use gloves when doing dishes or heavy tasks

Can I file or reshape the nails?

Yes! You can file, trim, or reshape them to your preference using a nail file or buffer.

Are luck luck lab nails cruelty-free and vegan?

Yes, we are committed to offering cruelty-free and vegan products. We do not test our products on animals, and our press-on nails do not contain any animal-derived ingredients.

Order

How long does shipping take?

Processing time is 1-3 business days. Standard shipping takes 5-7 business days, while expedited options are available.

Do you accept returns or exchanges?

Due to hygiene reasons, we do not accept returns or exchanges. However, if there is an issue with your order, please contact us within 48 hours of receiving it.We sincerely encourage you to carefully review your order and select your size based on our size guide before completing your purchase. Your understanding is truly appreciated. We deeply value the trust you place in us and remain committed to prioritizing your health and safety above all.

💓Please check our Returns & Exchanges Policy for details.

How can I track my orders?

Have an account?

Great! Login and head over to your Luck Luck Lab account and select "My Orders" to review your order status. Once your order is packed and ready to ship, you’ll receive a tracking number via email so you can keep an eye on its activity while it makes its way to you.

Don't have an account?

No worries! You can still create an account now using the same email address used to place the order and it will appear under "My Orders". Tracking numbers are automatically sent as soon as your order is packed! Once the courier picks up the package and scans it into the system, the tracking number can be used to see the information about your order. This may take a couple hours and if the order was packed on the weekend, it will be updated next available business day!

Can I cancel or update my order?

If you need to make any changes to your order, including adjusting and cancelling of the order, or changing the shipping address, please reach out within 24 hours of placing the order. Kindly note that as our team works hard to get your order dispatched as quickly as possible, we may not be able to cancel or update your order upon request.

How much is shipping?

Can I apply discount code on SALE items?

Yes, you can apply discount code on all items including SALE items.

Can I use more than one discount code?

Please note that only one discount code can be used per order. Applying multiple codes will not result in additional discounts.

Contact

Still have questions? We're happy to help! Please email us at lucklucklab@gmail.com, we will get back to you within 24 hours :)